Community & Feedback

How to get help from other CueCam, Video Pencil and Shoot users Simple

You can access an active community of Video Pencil, Shoot and CueCam Presenter users on Discord.

To join, follow this link: https://squares.tv/discord

How to request new features for CueCam Presenter Simple

Feature requests for CueCam Presenter should be made via the CueCam Suggestions Discord channel.

To access this channel, first join the Squares TV Discord server via https://squares.tv/discord

You can then review the current feature requests in #cuecam-suggestions channel. discord

If nobody else has suggested your idea before, use the “Create Thread” button to start a new thread. create-thread

This can be hard to spot on mobile as it requires first tapping the text field. create-thread-mobile-1

Now the “Gift” button has turned into the “Create Thread” button. create-thread-mobile-2

Please give your thread a descriptive title.

It should be a single feature request.

You can add more information within the new channel once created. create-thread-mobile-3

How to report problems with CueCam Presenter Simple

Bug reports for CueCam Presenter should be submitted via the CueCam Issues Discord channel.

To access this channel, first join the Squares TV Discord server via https://squares.tv/discord

You can then review the current feature requests in the #cuecam-issues channel. issues

If nobody else has already reported the problem, use the “Create Thread” button to start a new thread. create-thread

Using Discord on Mobile

This can be hard to spot on mobile as it requires first tapping the text field. create-thread-mobile-1

Now the “Gift” button has turned into the “Create Thread” button. create-thread-mobile-2

Bug Reporting Guidelines

Please give your thread a descriptive title.

It should be a single problem. Create additional threads if there are multiple problems.

You can add more information within the new channel once created.

Please provide screen recordings and/or screenshots to make the report as clear and easy to reproduce as possible. create-thread-mobile-3